Sunday Agenda

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Day 2 – Sunday, January 27th, 2019

8:00 AM – 2:15 PM

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8:00 AM – 9:00 AM
Registration, Exhibitor Networking, and Continental Breakfast

9:00 AM – 9:10 AM
Welcome & Introductions
Speaker: Dr. Sheila Nazarian, MD MMM, Nazarian Institute

9:10 AM – 9:30 AM
Session 5
Improving Patient Engagement and Customer Service thru Price Transparency
Speaker: Dr. Jonathan Kaplan, Plastic Surgeon and founder of BuildMyBod Health

9:30 AM – 9:40 AM
Session 5 Q&A
Improving Patient Engagement and Customer Service thru Price Transparency
Speaker: Dr. Jonathan Kaplan, Plastic Surgeon and founder of BuildMyBod Health

9:40 AM – 10:20 AM
Session 6
TBD
Speaker: Heidi Nazarudin, Founder of Marque Media and Social Media Influencer

10:20 AM – 10:25 AM
Session 6 Q&A
TBD
Speaker: Heidi Nazarudin,  Founder of Marque Media and Social Media Influencer

10:25 AM – 10:45 AM
Supercharge with Snacks and Stretching (Quick Break)

10:45 AM – 11:25 AM
Session 7
TBD
Speaker: Dr. Sheila Nazarian, MD MM, Nazarian Institute

11:25 AM – 11:45 AM
Session 7 Q&A
TBD
Speaker: Dr. Sheila Nazarian, MD MM, Nazarian Institute

11:45 PM – 1:00 PM
Exhibitor Networking and Lunch

1:00 PM – 1:40 PM
Session 8
Become the Brand Your Customers Can’t Live Without
Speaker: Dave Murray, Senior Customer Service Experience Consultant at The DiJulius Group

1:40 PM – 1:50 PM
Session 8 Q&A
Become the Brand Your Customers Can’t Live Without
Speaker: Dave Murray, Senior Customer Service Experience Consultant at The DiJulius Group

1:50 PM – 2:30 PM
Session 9
The Power of Following Your Passion
Speaker: Cathy Heller, Host of top iTunes podcast ‘Don’t Keep Your Day Job’

2:30 PM – 2:45 PM
Session 9 Q&A
The Power of Following Your Passion
Speaker: Cathy Heller, Host of top iTunes podcast ‘Don’t Keep Your Day Job’

2:45 PM
Closing Remarks/End of Conference

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Sunday, January 27th, 2019

8:00 AM – 2:15 PM

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